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MANILA — Seven carriers have integrated their systems into the automated passenger processing at Ninoy Aquino International Airport (NAIA), the airport operator announced Thursday, marking a major step in streamlining airport operations.

The phased digital rollout allows passengers to check in, print boarding passes, tag baggage, clear initial security, and board flights via automated lanes, significantly reducing long queues at traditional counters. A phased activation of the automated bag drop feature is also underway, the New NAIA Infra Corp. (NNIC) said.

Under the current setup:

Terminal 1

  • Philippine Airlines: international flights (except Middle East and Japan routes)
  • Asiana Airlines: Korean nationals and foreign passengers with no visa requirements

Terminal 2

  • Philippine Airlines: all domestic flights
  • Cebu Pacific: all domestic flights
  • AirAsia: all domestic flights

Terminal 3

  • Cebu Pacific: all domestic and international flights
  • AirAsia: all international flights
  • United Airlines: foreign passengers with no visa requirements
  • Qatar Airways: all passengers
  • Air Canada: all passengers

“These systems are already operational, and we are seeing more airlines come on board as integration is completed,” the San Miguel Corp.-led consortium managing NAIA said.

Passengers on eligible flights are encouraged to use the self-check-in kiosks located near terminal check-in areas. The NNIC also said more airlines and routes will be added in the coming months as integration continues.

The automated processing forms part of NAIA’s broader effort to enhance passenger flow and align airport operations with biometric-enabled standards used at major international hubs in Asia, the Middle East, and North America.

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